FAQs

Ordering FAQs

What payment methods do you accept?
You can pay by cash, cheque, Direct Deposit into my account or Credit Card (visa or mastercard – 2% surcharge applies)

Is GST included in the Catalogue prices?
Yes. The only extra charge is Shipping and Handling.

How much is shipping and handling?
There is a charge of $5.95 shipping and handling, or 5% of the order total, whichever is greater.

How much is the Stampin’ Up! Idea Book and Catalogue?
Rrp is $12.95, but I charge $10.00, or free with a workshop booking. It can also be viewed online at www.stampinup.com

How long do orders take to arrive?
Most orders will arrive within 7-10 days, but occasionally a little longer.

Is there a minimum order?
No

Can I buy Stampin’ Up! products in shops?
No, Stampin’ Up! is a direct sales company, and products can only be purchased from a demonstrator.

How do I qualify for free Stampin’ Up! products, and Hostess stamp sets?
You can host a workshop in your home, or simply pass the catalogue around to your friends and collect orders. Once your order total reaches $300, you will qualify for free merchandise and Hostess stamp sets.

How can I place an order?
In person, by email [email protected] This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by phone 32029724/ 0414366640.
I regularly place orders.

When do I pay for my order?
Full payment is required prior to order delivery.  Goods will not be delivered to Hostess unless all payments have been received.
See reverse of Customer Order Form for the Stampin’ Up! refund and exchange policy.

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